Vinted Members Express Frustration Regarding Size Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
